Android And Microsoft Teams Bug Can Block Emergency 911 Calls, What You Need To Know

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Do you’ve Microsoft’s Groups put in in your Android 10+ cellphone? In that case, be sure you are signed in—and if you cannot or do not wish to check in, uninstall it instantly. Google and Microsoft have recognized a problem within the Groups app that may break elements of current variations of Android, together with and most critically the 911 emergency name perform.

The difficulty was first dropped at mild by Reddit poster /u/KitchenPicture5849 ten days in the past, who complained that they had been unable to name an ambulance for his or her grandmother as a result of malfunction. Nobody knew what the issue was initially, and lots of suspected a bug in Android or an issue with the Pixel 3 cellphone that KitchenPicture5849 was utilizing. As a substitute, a Google consultant has replied to the thread, and because it occurs, it is a bug in Microsoft Groups.

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Precisely why Microsoft’s Groups app might stop a cellphone from dialing emergency companies is not apparent, and Google provides no clarification within the submit. In spite of everything, it isn’t as if Groups is tightly built-in with Android the way in which it’s in Home windows 11. Nonetheless, Google’s consultant says that it believes that the difficulty solely impacts a small variety of units with the Groups app put in, particularly when the person just isn’t logged into Groups. The message guarantees a Groups replace to resolve the issue “quickly,” and likewise an Android platform replace on January 4th to assist decrease the potential of this type of concern taking place once more.

Fortunately, this story has a contented ending—or at the very least, not one as unhappy because it might have been: KitchenPicture5849 was in a position to name 911 on their grandmother’s landline. Google says that it is solely conscious of 1 person report—presumably the Reddit thread wherein they’re posting—associated to the bug, too, so hopefully nobody else was unable to contact emergency companies because of the bug.

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